The SAGE Handbook of Intercultural Communication offers a global, interdisciplinary, and contextual approach to understanding the complexities of intercultural communication in our diverse and interconnected world. The handbook brings together established theories, methodologies, and practices and provides a comprehensive exploration of intercultural communication in response to the challenges and opportunities presented by our global society.
Featuring contributions from leading and emerging scholars across multiple disciplines, including communication studies, psychology, applied linguistics, sociology, education, and business, this handbook covers research spanning geographical locations across Europe, Africa, Oceania, North America, South America, and the Asia Pacific. It focuses on specific contexts such as the workplace, education, family, media, crisis, and intergroup interactions. Each chapter takes a contextual approach to examine theories and applications, providing insights into the dynamic interplay between culture, communication, and society.
From managing cultural diversity in the workplace to creating culturally inclusive learning environments in educational settings, from navigating intercultural relationships within families to understanding the role of media in shaping cultural perceptions, this handbook delves into diverse topics with depth and breadth. It addresses contemporary issues such as hate speech, environmental communication, and communication strategies in times of crisis. It also offers theoretical insights and practical recommendations for researchers, practitioners, policymakers, educators, and students.
The handbook is structured into seven parts, beginning with the theoretical and methodological development of the field before delving into specific contexts of intercultural communication. Each part provides a rich exploration of key themes, supported by cutting-edge research and innovative approaches. With its state-of-the-art content and forward-looking perspectives, this SAGE Handbook of Intercultural Communication serves as an indispensable resource for understanding and navigating the complexities of intercultural communication in our increasingly interconnected world.
Part 1: Theoretical and methodological development of the field
Part 2: Intercultural communication in workplace contexts
Part 3: Intercultural communication in educational contexts
Part 4: Intercultural communication in family contexts
Part 5: Intercultural Communication in media contexts
Part 6: Intercultural communication in crisis contexts
Part 7: Intercultural communication in intergroup contexts

lgrsnf/The Sage Handbook of Intercultural Communication.pdf

Sage Publications Ltd (Digital)

United Kingdom and Ireland, United Kingdom

Cover
Half Title
Editorial Advisory Board
Title Page
Copyright
Contents
Notes on Editors and Contributors
Acknowledgements
Introduction
Overview
Approaches of the Handbook
Organization of the Handbook
Part 1: Theoretical and Methodological Development of the Field
Part 2: Intercultural Communication in Workplace Contexts
Part 3: Intercultural Communication in Educational Contexts
Part 4: Intercultural Communication in Family Contexts
Part 5: Intercultural Communication in Media Contexts
Part 6: Intercultural Communication in Crisis Contexts
Part 7: Intercultural Communication in Intergroup Contexts
Profile of Authors
Single and Coauthorship
Academic Disciplinary Areas
Geographic Distribution
Summary
References
Part 1. Theoretical and Methodological Development of the Field
1. The Developmental Model of Intercultural Sensitivity for Experiencing Otherness
Introduction
Theoretical Aspects of the DMIS
Misapprehensions of the DMIS
Measurement of the DMIS
The Future of the DMIS
Notes
References
2. The Politics of Researching Interculturally
Introduction
Conceptualising a Politics of Researching Interculturally
Conceptual Debates: Implications for a Politics of Researching Interculturally
Challenging Orthodoxies in Intercultural Communication Research: Implications for a Researching Interculturally Perspective
Researching Interculturally: A Decentred Approach in Intercultural Communication Research
Researcher Positioning (Theoretical, Methodological, Ontological)
Intersubjectivity – Power Relations and Identifications
Reflexivity
Ethics, Responsibility and Social Action
Languages and (Trans)Languaging (Researching Multilingually)
Conclusion
Note
References
3. Individual's Psychology and Society's Culture
Introduction
Comparing Cultures
Criticism of Cross-Cultural Comparisons
Distinguishing Between Levels of Analysis
Are Individuals the Sum of Their Cells?
Culture Is NOT the Sum of Its Individuals
Aggregating Individual-Level Responses
The Individualistic Fallacy
Resolution of the Debated Issues
Why Focus on Nations?
The Science of Comparing Cultures
Comparing Cultures versus Comparing Individuals Across Cultures
What Can Culture Tell Us About Individuals?
Conclusion
References
4. Historical Developments, Trends, and Trajectories of the Intercultural Field(s)
Introduction: Ways of Analyzing the Intercultural Field(s)
Proposing Five Domains Influencing IC Approaches
Early Convergence of Cross-Disciplinary Trajectories
Origins and Conceptualization of “Culture” and “intercultural”
Moving Toward Streams of “intercultural” Studies (1920s–1940s)
Systematizing “Cross-” and “Intercultural” Lines of Inquiry (1950s and 1960s)
Decade-by-Decade Trajectories/Trends of the Intercultural Field
Formation and Early Ferment in the “Intercultural” Field(s) (1970s)
Field Systematization and Disciplinary Formulations (1980s)
Field Diversification and Demarcation of Leading Paradigms (1990s)
Contesting Paradigms and Expanding Prefixed Domain Approaches (2000s)
Constellations, Diffusions, and Developments (2010s)
Current and Future State of Intercultural Directions
Reconfigurations, Revisited Questions, New Issues, and Directions (2020–2023)
Proposed Prefixes for Updating and Extending Intercultural Research
Conclusion: Interdisciplinary Domains Within the IC Discipline
References
5. An Overview of Intercultural Philosophy
Introduction
Norms and Intercultural Communication
Areas of Intercultural Philosophy
Methodologies in Intercultural Philosophy
Metanormative Positions in Intercultural Philosophy
Realism
Anti-realism
Constructivism
A Constructive Alternative
References
6. Communicating Across the Divide of Ethnic and Civic National Identities
Introduction
Belonging: A Multifaceted Concept
National Identity: Types and Limitations
Social Markers of Acceptance
Comparing the Inclusivity of Ethnic and Civic National Identity
Case Illustration: Migrant Belonging in Japan
Challenges to Assumptions of Civic Inclusivity
Shared Barriers to Belonging
Perceived Intergroup Difference
Recommendations for Increasing Migrant Belonging
Conclusion
References
Part 2. Intercultural Communication in Workplace Contexts
7. Diversity Perspectives and Intercultural Communication in the Workplace
Introduction
Defining Diversity Perspectives
One-Dimensional Frameworks
Two-Dimensional Frameworks
Multicultural Versus Colorblind Perspectives
Business Case Versus Moral Perspectives
Multidimensional Frameworks
Further Clarifying the Business Case
Including Negative Perspectives
Comparing Positive and Negative Perspectives
Future Research Directions
Conclusion
References
8. Theories and Practices for Diversity Management at Work
Introduction
Defining Key Concepts
Diversity Management
Equity
Inclusion
Belonging
Theoretical Approaches
Inclusive Leadership
Co-cultural Communication Theory
Microaggressions and Racial Microaffirmation Theory
Decolonial Theory
DEIB Informed Practices
Conduct Climate Surveys
Engage in Equity Audits
Facilitate Difficult Dialogues
Acknowledge the Past and Chart a Future DEIB Course
Be Intentional About Framing DEIB as a Set of Ongoing Workplace Processes
Toward a Workplace of DEIB: Future Research Directions
Conclusion
References
9. Universality and Indigeneity in Chinese Organizational Leadership Communication Research
Introduction
Development of Mainstream Leadership Studies and Leadership Communication
Comparing Leadership Communication in Chinese Contexts to Mainstream Research
Three Perspectives of Chinese Leadership Communication Studies
Need for an Integrative Framework of Chinese Leadership Communication
Conclusion
References
10. Updating Theory and Practice for Cross-Cultural Adjustment of Global Workers
Introduction
Reflections on Current Literature at the Intersection of Global Workers and Cross-Cultural Adjustment
Diversity of Global Workers and Their Challenges
A Global Workforce Privilege Continuum Framework
Moving Forward
Benefits of Engaging Global Workers in Workplace
Remaining Challenges and Future Avenues
Conclusion
References
11. Researching Language and Culture in the Workplace From a Sociolinguistic Perspective
Introduction
Our Analytical Approach
Methodology
Analysis and Discussion
Evidence of the Culture Order in NZ Workplaces
Community of Practice Norms
Applications
Conclusion
Transcription Conventions
References
Part 3. Intercultural Communication in Educational Contexts
12. Intercultural Teacher Training and Diversity in Schools
Introduction
Background
Demographics of Students and Teachers
Official Guidelines and Policy Recommendations
Approaches to Enhancing Intercultural Competence in Teacher Education
Current Challenges and Future Directions for Teacher Training
Applying Intercultural Development Across the Teacher Education Curriculum
Conclusions and Recommendations for Future Action
References
13. Intercultural Communication in English Language Education in Postcolonial Bangladesh
Introduction
Intercultural Communication and English Language Education
From Intercultural Communication to Transcultural Communication
Challenges of Teaching Intercultural Communicative Competence in English Language Education
Teaching Intercultural Communication in Schools in Bangladesh
New Developments and Perspectives
A Proposed Model for Teaching Intercultural Communication
Conclusion
References
14. Developing Intercultural Competence in Higher Educational Contexts
Introduction
Cultural Understanding of Self and Others
Intercultural Communication Competence
Cultural Empathy
Open Mindedness
Emotional Stability
Social Initiative
Flexibility
Understandings as Learning Outcomes
Intercultural Competence and Instructional Strategies
Conclusion
References
15. Language Learning and Intercultural Communication
Introduction
Language and Culture: Interconnectedness
Culture as Networked Communication
Evolving Learning and Teaching Approaches
Teaching and Learning Culture and Language Through Literature
Teaching and Learning Culture as Products, Practices and Perspectives
Teaching and Learning Language: An (Inter)cultural Turn
Teaching and Learning Languages for Global Citizenship
New Developments and Challenges
From Language to Translanguaging
Social Justice as a Critical Issue
Conclusion: Open Culture, Open Language and Open Communication
References
16. Internationalization of Higher Education Across Cultures
Introduction
Conceptualizing Internationalization
Cross-Cultural Strategic Approaches to Internationalization
Internationalization in Global North Countries
Internationalization in Global South Countries
Theories of Educational Inequality of Internationalization
Theories of Political Economy of Internationalization
Factors That Drive Internationalization
Internationalization Through Intercultural Learning Activities
Internationalization Experiences During COVID-19
Internationalization Across Cultures
Challenges and Opportunities for the Future of Internationalization
Conclusion
References
Part 4. Intercultural Communication in Family Contexts
17. Cultural and Intercultural Perspectives on Love
Introducing Love Research
Discourses on Love From Cultural and Intercultural Perspectives
Romantic Love Relationships
Love and Its ‘Dark Side’
Coping, Constructive Strategies and Best Practices in Intercultural Love Relationships
Love in Present and Future Human–Robot Relationships
Conclusion and Recommendations for Future Research and Practice
References
18. Ageing in a Foreign Land and Cultural Change in Family Care
Introduction
Challenges of Ageing in a Foreign Land
Changes in Relationships With Family Members
Changes in Connections With Social Networks
Theorising Acculturation and Cultural Change in Family Aged Care
Cultural Change in Families of Older Immigrants
Directions for Future Research
Conclusion
References
19. Third Culture Kids and Perspectives on Communication and Relating in a Global World
Introduction
Historical Developments
Defining the Third Culture Kid Identity
International Sojourning Families and the TCK
Contextualizing the TCK Within Acculturation Research
Communication and Cultural Belonging – Effective Communication
Communication in Intercultural Contexts
TCK Identity: The Intermediary Role in Intercultural Communication
Navigating Identity in Intercultural Communication – Social Development
Interaction Adjustment and Intercultural Competency
Intercultural Competence From the TCK Perspective
Language
Future Directions
Conclusion
References
20. The Dynamics of Intergenerational Communication in Intercultural Families
Introduction
Intergenerational Communication in Monocultural and Intercultural Families
Intergenerational Communication in Intercultural Families
Challenges OF Studying Intergenerational Communication in Intercultural Communication
Theoretical Frameworks for Analyzing Intergenerational Communication in Intercultural Contexts
Family Language Policy
Communication Accommodation Theory
Family Communication Patterns Theory
Glimpses at Other Theoretical Frameworks
Building Bridges With Translanguaging – Solidarity and Connection in Linguistic Diversity
Safe Talk, Safe Space
Identity and Solidarity
Conflicts in Intercultural Families
Digital Connectivity and New Challenges
More Cultural Activities
Policy Engagement
Conclusion
References
21. Growing Up Muslim in the West and Challenges of Negotiating Multiple Identities
Introduction
Muslim Migrants in the West
Muslim Youth and Religious Identity
Muslim Families and Acculturation
Religious Transmission in the Muslim Family
Conclusion
References
Part 5. Intercultural Communication in Media Contexts
22. Media's Impact on Refugee Perspectives of Belonging in Australia
Introduction
Contextualising This Research
Theoretical Approach
Methodology
Perceptions of News Coverage of Refugees
Refugee Perceptions of the Influence of News Coverage
Contributions to Knowledge and Future Directions
Conclusion
References
23. How Intercultural Communication Influences Pacific Media Models
Introduction
Methodology
Cross-Culturalism Through a Pacific Prism
Talanoa and the ‘Pacific Way’
Karoronga
Kele'a and Va
Myanmar: Tapatoethakot
Fiji and Samoan Perspectives
Conclusion
Glossary
Notes
References
24. Accounting for Race in Journalism Education
Introduction
Racial Discrimination in News Media
Examples of Racial Discrimination in the Media
Journalism Education
“Whiteness” and the Journalism Curriculum
Toward a Racially Inclusive Journalism Pedagogy
Challenging the Status Quo: Decolonizing Journalism Education
Conclusion
References
25. Sustaining Journalism in Uncertain Times in the Small and Micro Media Systems of the Pacific Islands
Introduction
A Diverse and Complex Region
Some Common, Key Features of Pacific Media Sector
Challenges of the Pacific Media Sector
Profile of Pacific Journalists
Media Freedom in the Pacific
Digital Disruption
COVID-19 Pandemic
Theoretical Concepts Versus Practical Realities of Pacific Media Landscape
Critique of Development Journalism
Development Journalism in the Pacific Through the Small and Micro Media Systems' Prism
Conclusion
References
Part 6. Intercultural Communication in Crisis Contexts
26. Restorative Justice and Seeking Forgiveness in Intercultural Conflicts
Introduction
Restorative Justice
Comparing Cultures
Individualism–Collectivism
Self-Construals
Theories of the Middle Range
Western European Heritage (WEH) and East Asian Heritage (EAH)
Structural and Emotional Cultures
Attribution of Responsibility
Accounts
Apologies
Forgiveness
Conclusion
References
27. Hate Discourse as a Mirror of Cultural Conflict and Political Disruption
A Composite Definition of Hate Speech or How AI Thinks About the Illogical
The Hate Speech Problem: The Animus Is in the Details
The Cultural Coherence of Hate Discourse
Ways of Learning of Hate: The 800 Pound Gorilla of Social Media
Analysis of Discourse of Authoritarian Leaders
Consequences and Societal Response to Hate Discourse
References
28. A Communication Ecology Approach to Intercultural Relations in the COVID-19 Crisis Communication
Introduction
Theoretical Framework: Communication Ecology
Distinction Between First Response and Communication Ecology
The Traditional Concept of Communication Ecology
Communication Ecology From the Perspective of Critical Intercultural Communication
What Crisis?
Communication in the Post-truth Era
Communication and Politics
Communication and Racial Relations
Conclusion: Methodological Reflections
References
29. Climate Crisis Communication Across Oceania
Introduction
Communicating the Climate Crisis
Framing the Climate Crisis in Oceania
Diagnosing the Cause of the Climate Crisis
Motivating Climate Action Through Collective Action Frames
Promoting Oceanian Solutions to the Climate Crisis
Commonalities and Divergences in Collective Action Frames Across Oceania
The Evolution and Effectiveness of Collective Action Frames
Connecting Intercultural Communication Insights to Climate Action Research
References
30. Populist Communication Strategies in Intergroup Relations
Introduction
Intergroup Relations
Populism, Nonpopulism, Identity, and Biases
Populists as Biased Identity Politics Operators
Populist Communication Strategies
Collective Cynicism
Collective Narcissism
Incivility as a Populist Weapon
The Politicization of Intergroup Relations
Conclusion: Populist Strategies and Possible Implications
References
Part 7. Intercultural Communication in Intergroup Contexts
31. Racial/Ethnic Identities and Intercultural Communication
Paradigmatic Approaches to Understanding Racial and Ethnic Identities
Functionalist Theories: Racial/Ethnic Identity Predicts Attitudes and Behaviors
Interpretive and Critical Approaches to Racial/Ethnic Identity and Intercultural Communication
A Dialectical Approach
Implications for Intercultural Interaction
Rethinking Racial and Ethnic Identities and Intercultural Communication
References
32. The Pursuit of Interfaith Dialogue
Introduction
Background of Interfaith Dialogue
Religious Identity
Dialogue as Horizon
Interfaith Dialogue Principles and Approaches
Approaches to Interfaith Dialogue
Interfaith Movements
Interfaith Dialogue Theory and Research
Social Psychological Research
The Contact Hypothesis
Communication Research
Peace and Conflict Research
Theological Research
Directions for Future Research and Theory
Conclusion
References
33. Intercultural and Intergroup Communication Dynamics in Policing
Introduction
Development of the Topic
Communication Accommodation Theory
Connections Between Communication Accommodation and Intercultural Theories
Key Issues: Intergroup and Intercultural Dimensions of Policing
External Communications
Internal Communications
Conclusion
References
34. Evolving Provider-Patient Intergroup Roles
Introduction
Overview of Intergroup and Health Communication in Intercultural Interactions
A Growing Focus on Communication in Health Care
Complexity of the Health Care Environment
Intergroup and Intercultural Context and Theories
Key Issues
Applied Research and Interventions
Changing Social Contexts Meriting Future Scholarly Attention
Summary
References
35. Building Relationships With People Living With Dementia Through Innovative Communication Strategies
Introduction
Dementia and Communication
Theoretical Understanding of Communication with Persons With Dementia
Communication Training Programs to Increase Capacity
The Role of the Social Environment in Communication
Attitudes and Beliefs of Communication Partners
Trust Between Communication Partners
Optimizing the Physical Environment for Communication
Technology in Enhancing Communication
Lived Experience of Communication in Dementia
Conclusion
References
Conclusion
How This Handbook Advances the Current Field
Where We Are Going From Here
Multidisciplinary Approach to Theory and Methodology Development
Virtual Communication as Integral to Intercultural Communication
Intercultural Research in Macro and Micro Contexts
Summary
References
Index

2025-03-17