The age of the distributed team is upon us. Teams can now operate and collaborate from locations other than a central office, and events surrounding the 2020 COVID pandemic have thrown its practicality into sharp relief. Managing a team whose members are distributed across several locations requires a different mindset and will remain a must-have for all areas of business from this point forward.
Building and Managing High-Performance Distributed Teams explains what the distributed teams concept means to the future of your company. Author Alberto S. Silveira Jr. leverages his industry knowledge to explore why the high-performance distributed team model is vital to the future of business, and explains how to build and maintain one through times of change. You will learn to differentiate between distributed teams, remote work, offshoring, and what each means in a modern context. Silveira also weaves in stories from his other life as a boater and sailor, using analogies and lessons gained from humankind's thousands of years of maritime adventure to illustrate the value of well-managed teams, and to also convey the importance of life-work balance in today's working world.
The book analyzes team management strategies from some of the great successes and failures in recent years so that you can learn from the experiences of others. Building and Managing High-Performance Distributed Teams is your definitive guide for building a dynamic distributed team, using collaboration technology to attract and engage the most important element of any business—your people. Whether you are a department head, a business owner, or a team leader, this book presents the no-nonsense knowledge you need now to chart your course for success.
What You Will Learn
Understand what the new era of connected business means, and the role distributed teams will play. Differentiate between distributed teams, remote work, nearshore, and offshoring, and what each means to modern business. Discover the true heart of a high-performance distributed team (hint: it's not the technology). Find out what the era of distributed teams means to existing infrastructure. Uncover what we can learn about team management from some of the great successes and failures of recent years. Appreciate the techniques honed by seafarers, pilots, and software designers combined to create a successful project plan for team management and company navigation. Comprehend the effective simplicity of the "power of three" in building successful teams. Apply proven techniques of measurement and metrics without leaving the human factor behind to improve team morale and productivity.
Who This Book Is For
Team leaders or officers of small-ish companies, with populations in the tens through to the mid-hundreds. It's also for managers of somewhat autonomous departments within larger companies, and for everyone else in the boat because everyone in a company ultimately needs to know what being in a distributed team is all about.

nexusstc/Building and Managing High-Performance Distributed Teams: Navigating the Future of Work/b81d950cf04f861f7dcc22aa1c0a4b55.pdf

scihub/10.1007/978-1-4842-7055-4.pdf

zlib/Business & Economics/Management & Leadership/Alberto S. Silveira Jr./Building and Managing High-Performance Distributed Teams: Navigating the Future of Work_13433473.pdf

Silveira Jr., Alberto S.

Apress, Incorporated

Springer Nature

Apress L. P.

United States, United States of America

Springer Nature, Berkeley, CA, 2021

1st ed., PS, 2021

2, 20210510

sci-hub for update

producers:
Adobe PDF Library 10.0.1

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Contents 5
About the Author 6
Acknowledgments 7
Foreword: Following My Own Personal True North 8
Introduction 11
Part I: The Passion for the Voyage 14
Chapter 1: The Voyage 15
Heading Out from the Harbor 17
What Is a Distributed Team and Why Is It So Important Right Now? 19
Why You Need to Read This Book 20
Key Takeaways 22
Chapter 2: My Own Voyage Across the Equator 23
Connecting the Dots and the Stars 25
One Team, One Heart 26
Driven Home Through Lockdown 27
How Unicorns Lose Their Magic 28
Going Distributed Is Not What You Think 29
Key Takeaways 30
Chapter 3: Offshore, Inshore, Nearshore, Remote, and Distributed 31
Offshore 31
The Hidden Costs of Offshoring 32
The Offshoring Disconnect 34
Inshore 35
Nearshore 35
Offshore, Inshore, and Nearshore, and Their Relationship to Remote and Distributed 37
Remote 38
The Distributed Teams Model 39
Can the Distributed Teams Model Apply to Offshoring, Inshoring, and Nearshoring? 42
Should Everyone Vacate the Office and Go Distributed? 43
What About Freelancers and Contractors? 44
Summarizing the Distributed Teams Concept 44
Key Takeaways 45
Chapter 4: Seeking the North Star 46
The North Star in Business 48
Why Is It Important to Have a North Star in Business? 48
Connecting the North Star to Distributed Teams 50
Apple: “It Just Works” 51
From Sea to Space 51
Business Is Much Like a Regatta 52
The Three Pillars of a North Star 53
The Trust Mindset and the North Star 54
How to Build Trust and Rapport 55
The Power of Empowerment 57
The “What Were You Thinking” Paradox 57
One Last, Great Thing About a North Star, Especially for Distributed Teams 58
Key Takeaways 58
Chapter 5: Finding Balance Through the Rule of Three 59
The Triangle of Project Management 60
The Golden Triangle 60
The Triangle of My World: The Iron Triangle 60
Product Management 61
Product Design (User Experience) 61
Engineering 62
The Dialog Box Conundrum 62
The Iron Triangle and Distributed Teams 63
Triangles Inside and Triangles Outside 64
Marketing 65
Sales 65
Driving the Iron Triangle Mindset in Distributed Teams 65
The Rule of Thirds 66
The Rule of Thirds for Boating 67
The Iron Triangle and Leadership in Perspective 68
Key Takeaways 70
Part II: Setting Sail 71
Chapter 6: Building a Distributed Team Organization 72
Building a Cohesive Organizational Structure 73
The Delivery Team 75
The Squad 75
The Two-Pizza Team 77
Brooks’s Law 78
Security Theater: Looking Behind the Curtain 79
Applying These Concepts to the Distributed Team 80
Key Takeaways 80
Chapter 7: The Importance of Measurement and Metrics 81
Measuring Speed in Knots 82
Project Management, Kanban, and Six Sigma 83
Project Management 83
Kanban and DevOps 84
Six Sigma 84
Other Methods 86
Spinning Around in a Kayak 87
The Difference Between Monitoring and Observing 87
Observation Must Lead to Action and Improvement 88
Growth During Crisis 88
Guidelines and Processes in a Rescue Situation 89
Observability and Metrics During the 2020 Pandemic 90
Redefining Urgency 90
Key Takeaways 91
Chapter 8: Streamlining the Collaboration Process 92
Streamlining: The Triangle of the Three Ms 93
Streamlining Communication: The Origins of Seaspeak 94
Streamlining Processes Does Not Always Mean Minimizing Them 95
Case Study: We Need More Memory 96
The Three Strategies for Streamlined Communication 97
Strategy No. 1: Documentation 97
Strategy No. 2: Communication 98
Strategy No. 3: Meetings 98
Going Synchronous or Asynchronous 98
The Hidden Cost of Synchronous Meetings 99
How to Streamline the Collaboration Process 101
Workflow: The Benefits of Streamlined Time 101
Focus Time 102
Collaboration Time 103
Catch-up Time 105
The Power of Three: Focus, Collaboration, and Catch-up 106
Key Takeaways 107
Chapter 9: Empowering Team Members to Seek the North Star 108
The Power of Empowerment: Toyota, Amazon, and...the NYC Subway? 109
Team Alignment Is Key: Across Departments Too 111
Sometimes It’s OK to Turn the Devices Off 111
Thinking in Dotted Lines 114
Remembering That North Star 115
Case Study: Netflix 115
Key Takeaways 117
Chapter 10: Opening the Net: Building a Distributed Team 118
Hiring the Best People and Making Efficient Decisions 119
One of My Own Fail Fast Examples 121
The Right People Aboard 122
We Don’t Need to Scale Up to the Enterprise Mindset 123
Freelancers and the Gig Economy 124
One Team 126
Distributed Teams Operate on Trust and Outcomes 127
Determining Results in a Distributed Team 128
Turning the Career Ladder into the Career Vine 129
Key Takeaways 131
Part III: Staying Shipshape 132
Chapter 11: The Importance of Tracking Mood 133
Why Mood Is More Powerful Than Intellect 134
Reading the Mood 135
Reading Flags at Sea 136
Reading Silence in the Workplace 137
Balloons and Gravity 138
How to Read and Balance Moods in a Distributed Teams Scenario 139
Remove the Formality 140
Observing Observability 141
The Company That Helps People Quit 141
At the End of the Day, It’s Not Just About the Technology 143
Key Takeaways 143
Chapter 12: Your Choice of Words Matters 144
Maybe We Should Focus on Life, Not Death 147
Baby Steps 148
Elephant Carpaccio 149
The Deming Cycle and Continuous Improvement 151
The Need to Write It All Down and Synthesize 153
Policies, Guidelines, and Rules! Oh My! 154
Rules 155
Policies 155
Guidelines 156
Procedures 156
Standards 156
Setting Clear Expectations: The Career Ladder 157
Key Takeaways 158
Chapter 13: The Power of Repetition 159
Repetition Is Key to Learning 161
1. Long-term memory: How to learn more effectively 161
2. Short-term memory: How to think creatively 163
3. Muscle memory: How to act efficiently 164
4. Team memory: How to grow collectively 165
Milestones 165
Missing Milestones at Sea: Two Tragedies a Century Apart 166
Milestones on a Shared Screen 167
Knots! 168
Overcommunication Is Actually Good 168
Overcommunication Helps in Calendaring Too 170
Key Takeaways 171
Chapter 14: Developing a Continuous Mindset 172
Moving from Continuous Improvement to a Continuous Mindset 173
Becoming Continuous 173
Breaking the A-to-Z Constraint with Smartboards 176
Building Continuous Knowledge Through the Wikipedia Model 177
Continuous Learning: Promoting Lifelong Learning Opportunities 178
Microlearning Through Twitter 178
Hands-On Learning 179
Career Ladder Learning 180
Education as a Service 181
Flipped Learning 182
Key Takeaways 183
Chapter 15: Learning from Mistakes 184
Mistakes Are Part of Continuous Progress 185
Mistakes Usually Have Deeper Roots 187
Giving “Five-Why” the Continuous Edge 187
A Mistake Done by One Should Be Shared by All 189
The InnoCentive Model 189
A Big Mistake/Learning Opportunity: The Twitter Hack 190
Avoiding Mistakes by Slowing to Optimum Operational Speed 192
Taking the Time to Read, Think, and Write 192
Taking the Time to Lead 193
The Time Hunter-Gatherer 195
Key Takeaways 195
Chapter 16: Setting Sail: Outfitting for Distributed Teams 196
Distributed Does Not Mean Disconnected 197
Physical Setup 198
Creating the Connected Culture 200
Tribal Togetherness 200
Online Work Is Different 201
The 80/20 Rule 203
Seeking Purpose 205
Key Takeaways 206
Index 207

The age of the distributed team is upon us. Teams can now operate and collaborate from locations other than a central office, and events surrounding the 2020 COVID pandemic have thrown its practicality into sharp relief. Managing a team whose members are distributed across several locations requires a different mindset and will remain a must-have for all areas of business from this point forward.
The book analyzes team management strategies from some of the great successes and failures in recent years so that you can learn from the experiences of others. __Building and Managing High-Performance Distributed Teams__ is your definitive guide for building a dynamic distributed team, using collaboration technology to attract and engage the most important element of any business―your people. Whether you are a department head, a business owner, or a team leader, this book presents the no-nonsense knowledge you need now to chart your course for success.
**What You Will Learn**
* Understand what the new era of connected business means, and the role distributed teams will play.
* Differentiate between distributed teams, remote work, nearshore, and offshoring, and what each means to modern business.
* Discover the true heart of a high-performance distributed team (hint: it’s not the technology).
* Find out what the era of distributed teams means to existing infrastructure.
* Uncover what we can learn about team management from some of the great successes and failures of recent years.
* Appreciate the techniques honed by seafarers, pilots, and software designers combined to create a successful project plan for team management and company navigation.
* Comprehend the effective simplicity of the “power of three” in building successful teams.
* Apply proven techniques of measurement and metrics without leaving the human factor behind to improve team morale and productivity.
**Who This Book Is For**

2021-05-11