Casinos: Organization and Culture is a fascinating look at the world inside the casino building. The first section of the book describes the organizational structure of casino facilities with information on different casino departments and their functions and the culture within the casino hotel. The first section also includes an in depth look at food and beverage services within the casino industry as well as meetings, conventions, and entertainment. The second part of the book delves into the close relationship between the casino employees and the customers which has led to the creation of a culture within casinos that is highly distinctive. The lifestyle impact of the gamblers and the employees are thoroughly covered. For example some customers are very superstitious about which dealer's table they will sit, or which slot machine they will play, or even what clothing is worn. These feelings are real to the players and influence their actions, adding another layer to casino culture. Human resource issues in casino operations, responsible gaming and addictive behaviors, the casino as a community neighbor are also important aspects of casino culture that are detailed in this book.

Roberts, Chris., Kathryn Hashimoto, Chris Roberts

Roberts Ph.D., Chris, Hashimoto Ph.D., Kathryn

Chris Roberts, Kathryn Hashimoto

Globe Fearon Educational Publishing

Boston: Prentice Hall

Longman Publishing

Cengage Gale

Casino management essentials series, Boston [etc, cop. 2010

United States, United States of America

Upper Saddle River, N.J., London, 2009

1 edition, July 1, 2007

1, FR, 2009

Includes bibliographical references and index.

Overview: Casinos: Organization and Culture is a fascinating look at the world inside the casino building. The first section of the book describes the organizational structure of casino facilities with information on different casino departments and their functions and the culture within the casino hotel. The first section also includes an in depth look at food and beverage services within the casino industry as well as meetings, conventions, and entertainment. The second part of the book delves into the close relationship between the casino employees and the customers which has led to the creation of a culture within casinos that is highly distinctive. The lifestyle impact of the gamblers and the employees are thoroughly covered. For example some customers are very superstitious about which dealer's table they will sit, or which slot machine they will play, or even what clothing is worn. These feelings are real to the players and influence their actions, adding another layer to casino culture. Human resource issues in casino operations, responsible gaming and addictive behaviors, the casino as a community neighbor are also important aspects of casino culture that are detailed in this book

xiv, 138 p. : 24 cm
Includes bibliographical references and index
An introduction to casino organization and culture -- Organizational structure of the facility -- Casino departments and functions -- The casino hotel -- Food and beverage -- Meetings, conventions, and entertainment -- Casino culture / Kathryn Hashimoto -- Lifestyle impact -- Human resource issues in casino operations -- Responsible gambling and addictive behaviors -- The casino as a community neighbor

An introduction to casino organization and culture / David C. Williams
Organizational structure of the facility
Casino departments and functions
The casino hotel
Food & beverage
Meetings, conventions, and entertainment
Casino culture / Kathryn Hashimoto
Lifestyle impact
Human resource issues in casino operations
Responsible gaming and addictive behaviors / Chris Roberts and Maryann Conrad
The casino as a community neighbor.

2023-06-28